Terms
of Use Policy From Chilton, Incorporated
Copyright 2005 by Chilton, Incorporated - All Rights Reserved
Store Policy
Shipping charges will not be refunded.
* Shipping Charges will be calculated and added to your bill. You can either pay for your items with a credit card, or by mailing a check prior to shipment. If you are paying by check, please do not send the check until you have the completed total from us.
* Shipping Charges will be based on weight and distance. UPS Ground is our normal carrier. You can request other methods for an additional fee of $5.00 per box.
* Should there be damage to your products, we must be notified immediately. The original packaging must be kept for possible inspection.
* We would like to be able to guarantee prices but unfortunately, prices can change.
* Products usually ship within 5-10 business days. Some products may take as long as 15 to 21 days if item is not in stock. You will be notified by e-mail if item(s) are not in stock.
Shipping Policy
All shipping rates are for the United States. We will ship to all countries but additional charges will apply. For more information on additional charges e-mail bill or call 757-420-8178.
Wholesale
To get wholesale pricing, you must be in business, supplying a valid Business License, and Tax exempt form.
TERMS: Terms are net 15, FOB Point of Origin. A late fee of 2% will be assessed on all unpaid balances after 30 days. Past due accounts will not be shipped until old balance is paid.
NEW ACCOUNTS: All orders will be shipped Master Card, Visa, until Chilton, Incorporated Credit Application has been received and approved.
SHIPPING CHARGES: Charges for shipments are based on weight/dimensional weight (where applicable) and current UPS Ground published rates. Handling charges are based on $2.50 a box.
DAMAGES: All damages must be reported to us within 5 days of receipt. You must keep all packing material and boxes of damage goods for a possible inspection. Goods and packing may be picked up by UPS. Chilton, Incorporated will replace all damage goods as soon as you report a claim to us.
PRICING: Prices are subject to change without notice.
RETURNED CHECKS: A $30.00 or 5% of the total value (whichever is greater) returned check fee will be assessed to all checks returned by your bank as unpaid.
OVERDUE ACCOUNTS: Habitually late open accounts may be subject to prepayment status only.
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